Relaxed booking – Covid-19 cancellation insurance for Sursilva guests


FREE CANCELLATION INSURANCE for guests of Hotel Sursilva: The insurance is automatically taken out with every booking (winter 2020/21) and paid for by the government of Vorarlberg – no costs for guests. If you fall ill with Covid-19 before your arrival, you will get your money back quickly and without bureaucracy. A corona test is sufficient as proof. More information…

Corona is not making life easy for us right now. To enable you to plan and book your holiday without worries, we recommend taking out cancellation insurance (in addition to the free Covid-19 cancellation insurance that is automatically included). We recommend the Europäische Reiseversicherung. Europäische Reiseversicherung is the leading Austrian travel insurance company.



What’s the point of insurance?


According to the insurance company, you will get your money back if you cannot go on/start your holiday or have to cancel your holiday because…

  • you have been found to have an elevated temperature measured, even if a later test result is negative, or you have tested positive for COVID-19 without showing symptoms;

  • you show COVID-19 symptoms;

  • a close relative or a person living in the same household has contracted COVID-19 and your urgent presence is required;

  • a close relative in the shared household has contracted COVID-19 and you must therefore be quarantined.

In all these cases the insurance company would reimburse you for the hotel costs.

You can find more details and up-to-date information on the insurance cover on the website of Europäischen Reiseversicherung.

Please check the insurance company’s website for the current conditions and exceptions before taking out insurance, as these may change at short notice depending on the situation.

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